Last Updated: June 23, 2025
Active Policy

Privacy First Approach

DealConverter ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our app ("DealConverter") available on Google Play.

1. Overview

DealConverter is a Customer Relationship Management (CRM) application designed to help businesses manage their customer relationships, track leads, and improve sales processes. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Data We Collect

We collect the following types of information to enable CRM functionalities and improve the user experience:

a. Personal Information

Name, email address, phone number, and organization details that you provide when creating your account and setting up your CRM profile.

b. Contact Data

Permissions Used:
READ_CONTACTSWRITE_CONTACTS

Purpose: To allow users to import and manage CRM contacts directly from their device's contact list, enabling seamless integration with existing contact databases.

c. Call Log and Phone State Data

Permissions Used:
READ_CALL_LOGREAD_PHONE_STATECALL_PHONE

Purpose: To track and log calls made to CRM contacts, providing comprehensive communication history and enabling automated call logging features.

!

Important Note

Only calls related to CRM contacts are processed. We do not access or store personal call data unrelated to your business activities.

d. Device Information

IP address, device model, operating system version, and app usage analytics to ensure optimal performance and security.

e. Location Data (Optional)

Permissions Used:
ACCESS_COARSE_LOCATIONACCESS_FINE_LOCATION

Purpose: For lead location tagging and field team tracking features, enabling location-based CRM functionalities when explicitly enabled by users.

f. Audio and Camera Data (Optional)

Permissions Used:
RECORD_AUDIOCAMERA

Purpose: Used only if the user explicitly chooses to use in-app voice notes, photo attachments, or document scanning features.

g. Calendar Data (Optional)

Permissions Used:
READ_CALENDARWRITE_CALENDAR

Purpose: To sync follow-ups and meeting schedules with your device calendar, enabling seamless appointment management.

3. How We Use Your Information

To enable core CRM functionalities

To provide, operate, and maintain the app's features

To improve app performance and user experience

To personalize your app experience

To respond to your support requests

To communicate updates and improvements

For analytics and performance monitoring

4. Data Sharing and Protection

We do not sell your personal information

We may share your information only in these limited circumstances:

With service providers who help us operate the app

When required by law or legal process

With your explicit consent

All data is encrypted in transit and at rest using industry-standard security measures.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

Account data is retained while your account is active

CRM data is retained per your business needs

Usage analytics are retained for 24 months

You can request deletion at any time

6. How to Delete Your Account and Data

You can delete your account using either of these methods:

1

In-App Deletion

Open the app, go to Settings > Account > Delete Account

2

Contact Support

Email us at support@dealconverter.com

7. Your Privacy Rights

Depending on your country and local privacy laws, you may have the right to:

Access your personal information

Update or correct your information

Delete your personal information

Restrict processing of your data

Data portability

Object to processing

To exercise these rights, contact us at support@dealconverter.com

Caller ID Feature

If you enable Caller ID functionality in DealConverter, the app may display caller information (such as name or organization) for incoming or outgoing calls linked to your CRM contacts.

Key Points:

  • Used only for incoming/outgoing calls involving CRM contacts
  • No information about unknown or non-CRM callers is stored or processed
  • Caller ID data is sourced only from your CRM contact list

Required Permissions:

  • READ_CONTACTS
  • READ_CALL_LOG
  • READ_PHONE_STATE

Purpose: To identify and display caller info from CRM contact list during incoming or outgoing calls.

Note: Caller ID features are strictly limited to recognized CRM contacts and do not apply to personal or non-CRM numbers.

8. Permission Management

You can manage app permissions through your device settings. Note that disabling certain permissions may affect app functionality:

Contact permissions: Prevents contact import and sync

Call log permissions: Prevents call tracking features

Location permissions: Prevents location-based features

Camera/Audio permissions: Prevents photo attachments and voice notes

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

DealConverter

© 2025 DealConverter. All rights reserved.